MAGA LUX Wear
SHIPPING POLICY

Welcome to MAGA LUX Wear's shipping policy section. Here, we are committed to providing you with transparent information about our shipping methods, packaging, and associated costs. We aim to ensure that your orders are delivered efficiently and securely. Your trust is our priority.

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Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy (USA Only)

Shipment processing time

Orders containing in stock items are processed within 2-3 business days. Products in the pre-order status are shipped in accordance with the estimated date of delivery.  MAGA LUX Wear does not ship on holidays.  Shipments may be delayed due to high order volume or unforeseen events.  If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

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Shipping rates & delivery estimates
Orders are shipped using the prevailing rates for UPS Ground or USPS first class with tracking. Delivery is within 1 to 7 business days on all domestic orders. Delivery estimates may exceed 1-7 days during holiday seasons. 

Shipment confirmation & Order tracking
A shipment confirmation containing at tracking number is issued on all orders. 

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Damaged or Lost Orders
MAGA LUX Wear will replace or refund orders damaged in transit or lost.  A claim must be filed to receive a replacement or refund. Claim submissions must contain the following information:
• order number,
• tracking number,
• photo of damage if applicable
• an acknowledgement by courier of missing/lost shipment (e.g.email)
 
Feel free to reach out to us for any further details or clarifications. We want to make sure that your shopping experience with us is smooth and pleasant.